Return & Refund Policy – Leben

At Leben Prod, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

The item must be unused and in its original condition
The product must be in its original packaging
You must provide a receipt or proof of purchase

2. Non-Returnable Items

Certain items cannot be returned, including:

Used or opened products
Items damaged due to misuse
Clearance or sale items (if applicable)

3. Refunds

Once we receive and inspect your returned item:

We will notify you about the approval or rejection of your refund
If approved, your refund will be processed within 5–7 working days
The amount will be refunded via your original payment method

4. Exchanges

We only replace items if they are:

Defective
Damaged during delivery

If you need an exchange, contact us with product images as proof.

5. Return Shipping

Customers are responsible for return shipping costs
Shipping charges are non-refundable
In case of damaged or wrong items delivered, we will cover the shipping cost

6. Late or Missing Refunds

If you haven’t received your refund:

Check your bank account again
Contact your bank or payment provider
If the issue persists, contact us

7. Contact Us

If you have any questions about our Return & Refund Policy, feel free to contact us:

Email: lebenprod@gmail.com

Phone: +92-302 1925070